FAQ & Shipping Info
Everything you need to know about financing, shipping, returns, and more
Frequently Asked Questions
Shipping Policy
Shipping Policy
We aim to process and ship all orders as quickly as possible. Once your order and payment or financing are confirmed, processing begins immediately.
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Time
Delivery times vary depending on your location and product availability, but most orders arrive within 5–10 business days after shipping.
Shipping Area
We currently ship nationwide within the United States.
Tracking
Once your order ships, you will receive tracking information so you can follow your delivery.
Delivery Information
Customers are responsible for ensuring accurate shipping details at checkout. Delays caused by incorrect addresses are not covered. Some larger units may be delivered via freight carrier and require someone present at delivery.
Returns & Refunds
Returns & Refunds Policy
Because of the nature of powersports equipment, all sales are generally considered final once an order has been processed and shipped.
Before Shipping
Orders may be eligible for cancellation before shipment. Contact support immediately if changes are needed.
After Shipping
Once an item has shipped, returns are not typically accepted unless the item arrives damaged or defective.
Damaged or Defective Items
If your order arrives damaged or has issues: Contact support within 48 hours of delivery, provide photos or video evidence, and we will review and assist with a resolution.
Customer Support
For any shipping or order issues, contact our support team through the Contact section on the Home page. We respond as quickly as possible during business hours.
Still Have Questions?
Our team is here to help. Contact us for personalized assistance.